fe777 Privacy Policy

Who We Are — Data Controller

fe777 (the "Platform", "We", "Us", "Our") operates the online casino and sports betting platform accessible at fe777.biz. fe777 is the data controller in respect of the personal data collected through the fe777 platform and services. For all privacy-related queries, requests, or concerns, you may contact fe777 via live support or by emailing the support address listed in Section 15 of this policy.

This Privacy Policy applies to all current and former Account Holders of the fe777 platform, as well as to visitors who access any publicly accessible portion of the fe777 website without registering an Account.

Personal Data We Collect

fe777 collects the following categories of personal data from Account Holders and, to a lesser extent, from unregistered visitors:

fe777 does not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or political opinions) except where required for regulatory compliance, such as processing a problem gambling or self-exclusion declaration.

How We Collect Personal Data

fe777 collects personal data through the following means:

• Direct Collection: Data you provide voluntarily when registering an Account, completing the KYC process, making deposits or withdrawals, contacting support, or responding to surveys or promotional communications.
• Automated Collection: Technical data (IP address, device identifiers, browser information, session data) collected automatically through server logs, cookies, and similar tracking technologies each time you access the fe777 platform.
• Third-Party Sources: Identity verification data obtained from KYC and anti-money-laundering compliance service providers; fraud prevention data from fraud detection partners; payment verification data from payment processors including JazzCash, Easypaisa, and banking partners.

How fe777 Uses Your Personal Data

fe777 uses the personal data it collects for the following purposes:

• Account Management: Creating, maintaining, and administering your fe777 Account, including processing login authentication and managing Account security settings.
• Service Delivery: Enabling you to place sports bets, access live casino tables, play slot games, and use all other features of the fe777 platform.
• Payment Processing: Processing deposits and withdrawals in PKR via your chosen payment method; reconciling transactions; investigating payment disputes.
• Identity & Age Verification (KYC): Verifying that you are 18 or older and that your identity matches the Account registration details, as required by fe777's Terms and applicable compliance obligations.
• Regulatory Compliance: Meeting anti-money-laundering (AML) and counter-financing of terrorism (CFT) obligations, including transaction monitoring, suspicious activity reporting, and record-keeping as required by applicable law.
• Responsible Gaming: Monitoring account activity for indicators of problem gambling; administering deposit limits, session limits, cooling-off periods, and self-exclusion requests; contacting you if fe777 has welfare concerns about your gambling patterns.
• Fraud Prevention & Security: Detecting and preventing fraud, money laundering, chargebacks, account takeovers, and other prohibited conduct; investigating suspected Terms breaches.
• Customer Support: Responding to your queries, complaints, and requests through live chat, email, and other support channels; maintaining records of support interactions.
• Platform Improvement: Analysing aggregate, anonymised usage data to improve platform performance, product features, and user experience.
• Marketing Communications: Sending you promotional emails, bonus offers, and platform news where you have not opted out of such communications. You may unsubscribe from marketing communications at any time via Account Settings.

Legal Bases for Processing

fe777 processes your personal data on the following lawful bases:

• Contract Performance: Processing necessary to perform the contract between you and fe777 — i.e., providing the betting and casino Services described in the Terms and Conditions.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including AML/CFT obligations, KYC requirements, and responsible gaming regulations.
• Legitimate Interests: Processing necessary for fe777's legitimate interests — including fraud prevention, platform security, and internal analytics — where those interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, such as marketing communications or the placing of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Third-Party Disclosure

fe777 does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. fe777 may share your personal data with the following categories of third parties, strictly as necessary for the purposes described in this policy:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard network processors, and cryptocurrency processors — solely to process your deposits and withdrawals in PKR.
• KYC / Identity Verification Providers: Third-party identity verification services engaged to perform age and identity checks on Account Holders as required for regulatory compliance.
• Game Software Providers: Casino and slot game providers whose games are accessible on the fe777 platform — limited to the technical data necessary to deliver game sessions to your device.
• Fraud Prevention Services: Third-party fraud detection and AML screening providers engaged to protect the fe777 platform and its users from fraudulent activity and financial crime.
• Regulatory & Law Enforcement Authorities: Where required or permitted by applicable law — including in response to lawful requests from competent authorities, court orders, or legal process.
• Business Successors: In the event of a merger, acquisition, or sale of fe777's assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party processors engaged by fe777 are subject to data processing agreements that require them to process personal data only as instructed by fe777 and to maintain appropriate security standards.

Cookies & Similar Technologies

fe777 uses cookies and similar technologies (pixel tags, web beacons, local storage) to operate and improve the platform. The cookies used fall into the following categories:

• Strictly Necessary Cookies: Required for the platform to function — including session authentication, login persistence, and security tokens. These cannot be disabled without preventing core platform functionality.
• Functional Cookies: Store your preferences such as language settings, currency display, and responsible gaming tool configurations. Disabling these may affect your platform experience.
• Analytics Cookies: Collect anonymised data about how users interact with the fe777 platform — pages visited, time spent, error events — to help fe777 improve the product. These can be disabled via cookie settings without affecting core functionality.

You may manage your cookie preferences at any time through the cookie settings panel on the fe777 platform. Note that disabling strictly necessary cookies will prevent you from logging into your Account.

Data Retention

fe777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following indicative retention periods apply:

• Active Account Data: Retained for the duration of your Account relationship with fe777 and for a minimum of five (5) years following Account closure, in accordance with AML record-keeping obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction as required by applicable financial crime prevention laws.
• KYC Documentation: Retained for a minimum of five (5) years following Account closure or the completion of the KYC process, whichever is later.
• Support Communications: Retained for three (3) years from the date of the last communication in a support thread, unless a longer period is required for an ongoing dispute or legal proceeding.
• Analytics Data: Anonymised and aggregated within 90 days of collection; anonymised data may be retained indefinitely for statistical analysis.

At the end of the applicable retention period, fe777 will securely delete or anonymise your personal data in accordance with its data destruction procedures.

Data Security

fe777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and fe777 servers;
• AES-256 encryption for sensitive personal data stored at rest;
• One-way cryptographic hashing for all Account passwords — fe777 does not store passwords in plain text;
• Role-based access controls restricting data access to authorised fe777 personnel on a need-to-know basis;
• Regular internal security reviews and third-party penetration testing of the fe777 platform;
• Multi-factor authentication for fe777 administrative systems.

While fe777 takes all reasonable precautions to protect your personal data, no data transmission over the internet is completely secure. You should ensure that your device is protected by up-to-date security software and that your fe777 Account password is kept strictly confidential. fe777 will never ask you for your password.

International Data Transfers

fe777 may transfer personal data to third-party service providers located outside Pakistan in connection with the purposes described in this policy — for example, game software providers, cloud hosting providers, or KYC verification services operating in other jurisdictions. Where such transfers occur, fe777 ensures that appropriate safeguards are in place to protect your personal data, such as contractual data protection clauses requiring the recipient to maintain standards equivalent to those described in this policy.

By registering an Account on the fe777 platform, you acknowledge that your personal data may be transferred internationally as described in this section.

Your Rights in Respect of Your Personal Data

Subject to applicable legal limitations and fe777's retention obligations, you have the following rights in respect of the personal data fe777 holds about you:

• Right of Access: You may request a copy of the personal data fe777 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your Account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to fe777's legal retention obligations (particularly AML data which must be retained for the statutory minimum period).
• Right to Restriction: You may request that fe777 restrict processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. fe777 will cease direct marketing on your objection without requiring justification.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact fe777 via live support on the platform or by email at [email protected]. fe777 will respond to verified requests within 30 calendar days. fe777 may need to verify your identity before processing a data rights request.

Minors — Under 18 Policy

The fe777 platform is strictly for adults aged 18 and above. fe777 does not knowingly collect personal data from individuals under the age of 18. If fe777 determines that an Account has been registered by a person under 18, the Account will be immediately suspended, all personal data related to that Account will be deleted as soon as practicable (subject to any legal retention requirements arising from the underage registration event itself), and any deposits will be returned to the payment source.

If you are a parent or guardian and believe that your child has registered an Account on fe777 without your knowledge, please contact fe777 support immediately. fe777 takes underage registration extremely seriously and will act promptly on any such report.

Third-Party Platforms

The fe777 platform may contain references to third-party services — for example, game software providers or payment processing services. These third parties operate under their own privacy policies which are independent of fe777's. fe777 is not responsible for the data practices of third-party platforms and encourages you to review their privacy policies separately where you interact directly with those third parties outside the fe777 platform environment.

Changes to This Privacy Policy

fe777 may update this Privacy Policy from time to time to reflect changes in data practices, applicable law, or platform features. Where changes are material, fe777 will notify Account Holders by posting a notice on the fe777 platform or by email to the registered Account address. The "last updated" date at the top of this policy will be revised accordingly. Your continued use of the fe777 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, please discontinue use of the platform and contact support to request Account closure.

Contact Us — Data Privacy Queries

For any questions, concerns, or requests relating to this Privacy Policy or the personal data fe777 holds about you, please contact fe777 using the following channels:

• Live Chat: Available 24/7 through the fe777 platform — the fastest way to reach the support team.
• Email: [email protected] — fe777 aims to respond to all privacy-related email queries within 48 hours of receipt.

For formal data rights requests (access, erasure, rectification, etc.), please email with the subject line "Data Rights Request" and include your registered Account username and registered email address to allow identity verification. fe777 will respond within 30 calendar days.

fe777 — fe777.biz  |  [email protected]  |  Privacy Policy last reviewed: June 2026.